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Terms & Conditions

Artwork is sent in best condition possible in hardy tubes.

Should you receive your tube in anything but immaculate condition then please contact us at

Privacy Policy

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:


  • Communicate with you.

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Shipping Policy

Shipping prices vary per location and weight of items. Orders are filled and shipped in the order they are received. JAMES HITCHINS ART ships their items by DHL, UPS, Fedex or PostNet and items can typically ship within 5 business days and even up to three weeks, depending on the location. Art orders will require time to print, fill, package and ship.


We do not give discounts on shipping charges, unless we are running a promotion for free shipping.


For any questions or concerns regarding processing and shipping times, please email:

Contact Us

+260 977431239     or     +27 656 539640


17 Falls View Road,

P.O. Box 60069,



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